Refund Policy

Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Return Window

Request an RMA within 28 days of the parcel being marked "Delivered".

Eligible Items

Energy jewelry, black pottery, yak‑leather bags, incense & aromatics. Excludes: tea,earrings (hygiene), personalized or engraved items, clearance sales, gift cards.

How to Apply

Email support@krishimaya.com with order number and photos → receive RMA code → ship back within 5 days and send tracking info.

Return Shipping Cost

• Defect / wrong item / transit damage: we issue a pre‑paid UPS Ground label (US only).• Buyer’s remorse: customer pays return postage with full insurance.

Item Condition

Unworn, tags intact; pottery unchipped; original packaging & free gifts included.

Inspection & Refund

Refund to original payment method within 5 business days after inspection. Original outbound shipping is non‑refundable.

Refurbishment Fee

10 % of item value on non‑defect returns, covering re‑inspection and refurbishing (waived for first‑time customers).

EMAIL

For any questions,

please contact support@krishimaya.com or visit our FAQ page.

Contact us